Gaming should be a source of enjoyment — not stress or anxiety. 995 believes every player can stay happy and healthy by playing within the right limits. On this page you'll find our responsible gaming tools, self-assessment resources, and support information.
Online gaming can be a great source of entertainment — but without boundaries, it can become harmful. Mobile gaming is popular across Bangladesh, yet awareness of gaming addiction and overspending remains low. 995 wants every player to make informed choices, stay within their budget, and play purely for fun.
Responsible gaming means more than just setting limits — it means knowing yourself, understanding your financial situation, and having the courage to seek help when you need it. 995 is with you every step of the way.
We provide players with built-in tools to help them stay in control — so no one ends up spending more time or money than they intend. From deposit limits to self-exclusion, every tool is in your hands.
995's responsible gaming tools are completely free to use and can be activated at any time from your account settings.
If any of the following apply to your life, it's time to take notice:
If any of these apply to you, reach out to our support team — you'll find help, not judgment.
Use these tools at any time to keep your gaming experience safe.
Set your own maximum deposit cap on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period — that's by design.
Set a maximum duration for each gaming session. When the time is up, the platform will remind you or automatically log you out.
Temporarily close your account for 1 day to 6 weeks. You won't be able to log in during this period, but your account will remain active and return to normal once the period ends.
Take an extended break for 6 months to 5 years. Your account will be fully inactive during this time and cannot be reactivated before the period ends.
Once your losses reach a set amount, gaming will automatically stop. This limit can be set on a daily, weekly, or monthly basis.
During extended sessions or high-stakes play, the platform will proactively show reality check messages — letting you know how long you've been playing, how much you've spent, and whether it's time to take a break.
Follow these steps any time after logging in.
Log in to your account at 995.cl and click on the profile icon.
In your account settings, look for the "Responsible Gaming" option.
Choose from Deposit Limit, Session Timer, or Loss Limit — then set your preferred amount or time.
Save your changes. Reducing a limit takes effect immediately; increasing one requires a short waiting period.
Ask yourself the questions below. If you answer "yes" to one or more, please contact support.
Am I spending more money or time on gaming than I planned?
Am I feeling the urge to keep betting to win back what I've lost?
Am I hiding my gaming from people close to me or lying about it?
Do I feel irritable, restless, or anxious when I'm not gaming?
Is gaming getting in the way of everyday responsibilities — work, family, or your health?
Do I want to cut back or stop gaming but keep failing to do so?
Am I taking out loans or skipping essential expenses to fund my gaming?
A quick overview of each tool and what it does.
| Tool | Duration | Takes effect | Cancel / Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (to decrease), 24 hours (to increase) | Can Be Changed at Any Time |
| Session Timer | Per session | Immediate | Can Be Changed at Any Time |
| Loss Limit | Daily / Weekly / Monthly | Immediate (to decrease), 24 hours (to increase) | Can Be Changed at Any Time |
| Cooling-Off | 1 Day – 6 Weeks | Immediate | Auto-Renew at End of Period |
| Self-Exclusion | 6 Months – 5 Years | Immediate | Cannot Be Cancelled Before Period Ends |
995 will not send any marketing communications during your self-exclusion period. Once the period ends, you can contact Support if you wish to reactivate your account.
Following these simple guidelines will keep gaming enjoyable at all times.
Set a budget before you start playing and stick to it.
Take at least a 10-minute break every hour.
If you're chasing losses, stop — the odds of winning back what you lost only get worse.
Avoid playing when you're feeling stressed or low.
See gaming as entertainment, not a way to make money.
Set a monthly deposit limit and review your spending at the end of each month.
Spending time with family and friends matters just as much as gaming.
Avoid gaming during sleep hours or mealtimes.
Quick answers to the most frequently asked questions.
Play within your limits and keep gaming fun. 995 is always here for you.